Smart Hotel Lock Glossary - 100+ Terms A-Z

A security system that restricts or grants access to specific areas based on user credentials and permissions. In hotels, it manages who can enter rooms, common areas, and restricted zones.

A detailed record of all lock access events including timestamps, user IDs, successful/failed attempts, and lock status changes. Essential for security audits and incident investigation.

A symmetric encryption algorithm used to secure digital credentials and communications in smart locks. AES-128 and AES-256 are industry standards offering military-grade security.

An organization that develops standards for lock hardware. ANSI/BHMA Grade 1 is the highest security grade for commercial locks, indicating maximum durability and security.

A set of protocols that allow different software systems to communicate. Lock systems use APIs to integrate with PMS, mobile apps, and building management systems.

A chronological record of all system activities and access events. Provides accountability and enables security investigations by tracking who accessed what, when, and how.

The process of granting specific permissions to a user or device. Determines what actions they can perform and which areas they can access.

The operational duration of a lock on a single battery charge, typically 2-5 years depending on usage and battery type. Smart locks provide low battery warnings before depletion.

An industry organization that certifies lock hardware quality and performance. BHMA standards ensure locks meet specific durability and security requirements.

Identity verification using unique biological characteristics such as fingerprints, facial recognition, or iris scans. Increasingly used in high-security hotel applications for staff access.

A wireless communication technology optimized for low power consumption. Enables mobile phone-to-lock communication for mobile key functionality.

A centralized system controlling and monitoring building services including HVAC, lighting, and access control. Smart locks integrate with BMS for comprehensive facility management.

European conformity marking indicating products meet EU safety, health, and environmental protection standards. Required for locks sold in European markets.

Third-party verification that a product meets specific standards (UL, FCC, CE). Essential for ensuring lock quality, safety, and regulatory compliance.

The process of registering a guest arrival and issuing room credentials. Smart systems enable remote/mobile check-in with automatic key delivery.

The process of guest departure and credential deactivation. Automated systems instantly invalidate keys upon check-out in the PMS.

Remote lock administration via internet-connected servers. Allows real-time key issuance, monitoring, and updates from anywhere without on-premise infrastructure.

Adherence to regulations and standards (GDPR, ADA, fire codes). Critical for legal operation and guest data protection.

Entry without physical contact using RFID, NFC, or Bluetooth technology. Improves hygiene, convenience, and user experience in hotels.

Digital or physical proof of authorization (key card, mobile key, PIN). Contains encrypted data identifying the user and their access permissions.

The mechanical core of a lock containing the keyway and pins. Smart locks often include electronic cylinders or supplement traditional cylinders with electronics.

A lock type where the locking mechanism is contained in a cylindrical housing installed through the door. Common in North American hospitality applications.

A centralized visual interface displaying lock system status, analytics, and controls. Provides real-time overview of access events, battery levels, and system health.

A locking mechanism that extends a solid metal bolt into the door frame. Provides primary security in hotel locks, controlled electronically in smart systems.

A type of RFID technology offering enhanced security through mutual authentication and data encryption. Popular in hotel key cards for secure credential storage.

A mode preventing staff access while allowing guest control. Some smart locks integrate DND status with room management systems.

A mechanical device ensuring doors close automatically after opening. Important for fire safety and security, must be compatible with smart lock installation.

Real-time monitoring of door position (open/closed/ajar). Smart locks can detect and report abnormal door states for security and maintenance.

A special PIN that unlocks the door while silently triggering an alarm. Used by staff in dangerous situations to alert security without alerting attackers.

A device that programs key cards with encrypted access credentials. Front desk staff use encoders to create room keys during check-in.

Converting data into coded format to prevent unauthorized access. Smart locks use AES encryption to protect credentials and communications.

Controlling HVAC and lighting based on room occupancy detected by the lock system. Reduces energy waste in vacant rooms.

A detailed record of all system events including access attempts, configuration changes, and errors. Used for troubleshooting and security audits.

A lock that automatically unlocks during power failure or emergency. Required for exit doors to ensure safe evacuation.

A lock that remains locked during power failure. Common for entry doors to maintain security when power is lost.

US regulatory authority certifying wireless devices. FCC compliance ensures locks meet radio frequency emission standards and won't interfere with other devices.

Biometric authentication using unique fingerprint patterns. Provides secure, keyless access for staff or VIP guests in high-security applications.

Certification indicating how long a door/lock assembly can withstand fire (typically 20, 45, 60, or 90 minutes). Required for fire-rated doors.

Permanent software programmed into the lock's hardware. Can be updated to add features, improve performance, and fix bugs.

A network device connecting locks to the cloud or central management system. Enables real-time communication and remote control of online lock systems.

European privacy law governing personal data collection and processing. Affects how hotels collect, store, and manage guest access data.

ANSI/BHMA's highest security rating for commercial locks. Indicates maximum strength, durability, and security for demanding applications.

A credential issued to hotel guests for room access during their stay. Automatically deactivates at checkout for security.

Climate control systems that can integrate with smart locks for energy management. Automatically adjusts settings based on room occupancy.

The process of physically mounting and configuring smart locks. Professional installation ensures proper alignment, security, and warranty coverage.

Connecting the lock system with other hotel systems (PMS, BMS, CRM). Enables automated workflows and centralized management.

Network of connected devices communicating and sharing data. Smart locks are part of the hotel IoT ecosystem, enabling automation and analytics.

International standard measuring protection against dust and water (e.g., IP65). Important for locks in outdoor or high-moisture environments.

A plastic card containing an RFID chip or magnetic stripe used as a room key. Programmed with encrypted access credentials.

Immediately invalidating a credential to prevent further use. Occurs automatically at checkout or manually if a key is lost.

Accessing rooms without traditional metal keys, using RFID cards, mobile phones, or PINs instead.

A numeric or alphanumeric input panel for entering PIN codes. Common in modern smart locks as an alternative or supplement to card readers.

A spring-loaded bolt that extends when the door closes. Retracts when the handle is turned or valid credential is presented.

Emergency mode that restricts all access except authorized personnel. Used during security threats or emergencies to secure the property.

An alert (visual/audio/system notification) indicating batteries need replacement soon. Typically provides 30-60 days notice.

A credential that can access multiple rooms or all rooms in a property. Issued to authorized staff (managers, maintenance) with strict access controls.

A physical key backup allowing door opening if electronics fail. Provides emergency access when batteries are depleted or systems malfunction.

A network topology where devices relay data to each other, extending range and reliability. Used in large properties to connect distributed locks without individual gateways.

Security approach requiring two or more verification methods (e.g., card + PIN, mobile key + biometric). Provides enhanced security for sensitive areas.

A popular RFID technology standard used in hotel key cards. Available in various versions (Classic, Plus, DESFire) with different security levels.

Allowing guests to complete check-in via smartphone app before arrival. Enables room selection and mobile key delivery without front desk interaction.

A digital room key stored on a smartphone, using Bluetooth or NFC for door access. Eliminates plastic key cards and enables contactless check-in.

A lock body installed in a rectangular pocket (mortise) cut into the door. Common in commercial applications, offering high security and durability.

A short-range wireless technology (few centimeters) enabling secure data exchange. Used in mobile keys and contactless payments.

Sensing whether a room is currently occupied using lock access patterns or additional sensors. Enables energy management and housekeeping optimization.

Lock operation without network connectivity. Credentials are stored locally, ensuring access works during internet outages.

Locks connected to network for real-time updates and monitoring. Enables instant key programming and access log synchronization.

Wireless firmware updates delivered via network connection. Allows remote lock updates without physical access.

An emergency button that staff can press to alert security. Integrated in some lock systems for employee safety.

Security standards for handling payment card data. Relevant when locks integrate with payment systems or store sensitive guest information.

A numeric password for door access. Can be permanent (staff) or temporary (guests, contractors).

Hotel software managing reservations, check-in/out, billing, and operations. Integrates with locks for automated key management.

Optimizing battery consumption through efficient electronics and sleep modes. Extends battery life to 3-5 years.

Guest-activated setting that blocks staff access while maintaining emergency override capabilities. Also known as Do Not Disturb mode.

Configuring lock settings and credentials. Done via encoder (offline) or software (online).

A two-dimensional barcode that can store credential data. Some systems use QR codes displayed on mobile apps as temporary access keys.

The electronic component that detects and reads credentials (RFID cards, mobile phones). Usually located on the lock exterior.

Continuous surveillance of lock status, access events, and system health. Enables immediate response to security incidents or system issues.

An electromagnetic switch controlling electrical circuits in locks. Used to trigger electronic latch mechanisms or connect to external systems.

Controlling locks from a distant location via internet. Enables centralized administration of multiple properties.

Replacing existing locks with smart locks using the same door preparation. Minimizes installation time and door modifications.

Wireless technology using radio waves to transfer data between key cards and readers. Most common technology in hotel key cards.

The financial benefit gained from smart lock investment compared to costs. Typically achieved in 18-36 months through operational savings.

Cloud-based software accessed via subscription rather than purchased outright. Common model for lock management platforms.

Standardized methods for securing communications and data (SSL/TLS, AES). Ensures credentials cannot be intercepted or cloned.

A device detecting physical conditions (door position, occupancy, tampering). Provides additional security and automation capabilities.

An advanced key card with embedded microprocessor for secure data storage and processing. Offers higher security than traditional RFID cards.

A credential issued to hotel employees with access permissions matching their role (housekeeping, maintenance, management).

The metal plate mounted on the door frame that receives the lock bolt. Must be properly aligned for reliable lock operation.

Sensing and reporting attempted forced entry or lock manipulation. Triggers alerts to security personnel.

Complete cost of smart lock system including hardware, installation, software, maintenance, and support over its lifetime.

Time-limited credentials for contractors, delivery personnel, or short-term guests. Automatically expire after a set period.

Credentials valid only during specific time periods. Common for guest keys (stay dates) and staff shifts.

Cryptographic protocol securing network communications. Used to protect data transmission between locks and management systems.

The visual and interactive elements through which users operate the lock system. Includes mobile apps, web dashboards, and lock displays.

A safety certification organization. UL 294 certifies access control systems, UL 10C certifies positive pressure fire tests.

Replacing traditional mechanical locks with smart electronic locks. Can be gradual (phased) or complete property conversion.

Lock design hardened against physical attack and tampering. Features reinforced components and tamper-proof fasteners for high-security applications.

Special access permissions for high-profile guests, providing enhanced features like extended checkout times or exclusive area access.

Manufacturer guarantee covering defects and malfunctions. Typically 2-5 years for smart locks, may require professional installation.

Protection against environmental conditions like rain, humidity, and temperature extremes. Critical for outdoor installations and coastal properties.

Wireless networking technology enabling internet connectivity. Used for cloud management and real-time lock communication.

Communication without physical cables using Wi-Fi, Bluetooth, Zigbee, or proprietary protocols. Simplifies installation and enables remote management.

A low-power wireless protocol for IoT devices. Used in building automation and smart lock networks for mesh networking capabilities.

Organizing property areas into zones with specific access rules. Enables efficient control of who can access elevators, pools, gyms, and restricted areas.